Targeted copywriting
Generic copy appeals to everyone and no one.
When potential customers visit your website they'll be forming opinions of you and your business, checking for key facts and looking for reassurances. Different people have different:
- expectations, wants and needs
- psychological/ emotional triggers
- online reading behaviours
- reasons to buy
- perceived reasons not to buy
When making buying decisions we all weigh up the facts — the features, benefits and prices — but we also need to trust who we're buying from and, so many times, convince ourselves we need what we want:
"OK this plasma TV screen is double what we wanted to spend, but think of all that extra room we'll get in the lounge"
— Typical conversation with my partner
It's targeted copy that meets expectations, fulfils wants and needs, stimulates the right triggers, is optimized for online reading behaviours, and reinforces reasons to buy whilst overcoming perceived reasons not to buy.